Shipping policy

Shipping

Processing Time

Each piece from Sweet Tea & Sage is prepared with care.

Please allow 3–5 business days for processing before your order ships. During busier seasons or for custom work, processing times may be slightly longer.

Shipping Methods

Orders are shipped using trusted carriers such as FedEX, USPS or UPS, depending on the item and destination.

Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery Time

Delivery times vary based on your location and the carrier.

While most orders arrive within a reasonable timeframe, Sweet Tea & Sage cannot guarantee delivery dates once a package has been handed over to the shipping carrier.

Delays, Lost, or Stolen Packages

Once your order has shipped, it is in the care of the carrier.

Sweet Tea & Sage is not responsible for delays, lost packages, or items marked as delivered but not received. If an issue arises, we recommend contacting the carrier directly using your tracking information.

If you need help navigating the situation, you are always welcome to reach out.

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout.

Sweet Tea & Sage is not responsible for orders shipped to incorrect or incomplete addresses provided at the time of purchase.

A Final Note

Each order is handled with intention from the moment it is placed to the moment it leaves the Inn.

If something feels off along the way, you are always welcome to leave a note. We will do our best to guide you toward a resolution.

Mika
Mikasa of the Inn